"One of the things I really value about Cablecast is the support. Everybody there is extremely helpful...[Cablecast has] a great hybrid of customer service and support and they're timely."
-Zack Gorman
Executive Director, HCAM - Holbrook, MA
On top of our standard free support during business hours, Platinum Assurance subscribers will also receive:
Platinum Assurance plans include blanket software assurance on all Cablecast devices.
Our team is ready to help in an emergency if your channel is off-air after hours.
In the event you need a loaner, Platinum Assurance plans include the use and shipment of the loaner device.
Platinum Assurance include upgrade assistance for major feature releases and well as two hours of one on one training per year.