ASSURANCE OPTIONS

A number of different coverage options for different budgets.

Assurance Options

There are different levels of coverage on your system. Technical support will always be free for the life of your hardware. We never charge per case or per hour on technical support.

TECHNICAL SUPPORT

  • Free technical support via phone or email
  • Free off-air support during business hours
  • Hourly hardware RMA*
  • No cost for maintenance & bug-fix software releases
Starting at:
Free!
Learn more

Software

  • All minor & major software releases
  • Blanket coverage on entire system
Starting at:
$800/yr
Contact Sales

PLATINUM

  • All minor & major software releases
  • Blanket coverage on entire system
  • Emergency After-hours Support
  • Overnight Loaner Equipment
  • 2 Hours of personalized Training & Update Assistance
Starting at:
$2000/yr
Contact SalesMore Information

hardware

  • Hardware coverage past included 3 year factory warranty
  • Labor & Parts covered by warranty
  • Annual renewal †
Starting at:
$350/yr
Contact SalesMore Information

* Hourly hardware RMA for systems not under factory / extended hardware coverage warranty. Parts & Labor cost for hourly RMA servicing.

† Hardware coverage on a system can have 5 years of total coverage before it is considered EOL (5 years being a mixture of factory warranty and extended warranties). Hourly RMA service available on a case-by-case basis after 5 year EOL period.

400 S 4th Street, Suite 410, Minneapolis, MN 55415
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